Last Updated: 9 September 2026
At Altira Aura Real Estate, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or use our website, altiraaura.com.
By using our website, you acknowledge and agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with our website, we may collect information that you voluntarily provide to us, including:
- Full name
- Email address
- Phone number
- WhatsApp/contact details
- Property preferences
- Budget or investment requirements
- Information submitted through enquiry, contact, consultation, or property forms
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and general website usage information.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your property enquiries and requests
- Provide information about properties, projects, and investment opportunities
- Contact you regarding your property requirements
- Arrange property consultations, meetings, or viewings
- Provide customer support
- Improve our website, services, and user experience
- Understand website traffic and user behaviour
- Conduct marketing and advertising activities where permitted by applicable law
- Send relevant property updates, offers, events, and other communications
You may request that we stop sending you marketing communications at any time.
3. Property and Real Estate Enquiries
If you submit an enquiry regarding a property or real estate project, we may use the information you provide to connect you with the appropriate sales representative, developer, service provider, or relevant business partner where necessary to respond to your request.
We only share information when reasonably necessary for the purpose for which it was provided or where required or permitted by applicable law.
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, measure website performance, and support marketing and advertising activities.
Cookies may help us understand which pages are visited, how users interact with our website, and how our marketing campaigns perform.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functionality.
5. Third-Party Services
Our website may use third-party services and platforms, including analytics, advertising, communication, and social media services.
These may include services such as:
- Google Analytics
- Google advertising services
- Meta/Facebook and Instagram
- Other analytics, advertising, CRM, or communication platforms used by Altira Aura Real Estate
These third parties may process information in accordance with their own privacy policies and terms of service.
6. How We Protect Your Information
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, responding to enquiries, maintaining business records, complying with legal obligations, and resolving disputes.
When information is no longer required, we may securely delete or anonymize it where appropriate.
8. Sharing of Personal Information
We do not sell or rent your personal information.
We may share information with trusted third-party service providers, developers, business partners, technology providers, or professional advisers when reasonably necessary to provide requested services, respond to enquiries, operate our website, or comply with legal requirements.
We may also disclose information where required by law, regulation, court order, or a lawful request from an authorized authority.
9. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where legally applicable
- Withdraw consent where processing is based on consent
- Object to certain types of processing
- Opt out of marketing communications
To exercise any applicable rights, please contact us using the details provided below.
10. Marketing Communications
If you provide your contact information through our website, you may receive communications relating to properties, real estate projects, investment opportunities, events, offers, or other services.
You may opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
11. Children’s Privacy
Our website is not intended for children, and we do not knowingly collect personal information from children.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps to remove the information.
12. External Links
Our website may contain links to third-party websites, platforms, or services.
Altira Aura Real Estate is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.
Any updates will be published on this page with a revised “Last Updated” date.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:
Altira Aura Real Estate
Website: altiraaura.com
Email: [email protected]
Phone: +971 54 578 6667
Address: Office 2007, Grosvenor Business Tower, Al Barsha Heights, Dubai, UAE
By using our website, you acknowledge that you have read and understood this Privacy Policy.